Hotel & Leisure
Our planned move into this market has been a logical business progression for Murray & Willis, using many of the skills we deploy so successfully in the financial services market. One common essential is that refurbishment and internal upgrading has to be a fast, efficient operation – and one in which professionalism and mutual trust must shine.
In a survey, one hotel group reports thus on the customer relationship that it has built with Murray & Willis, "It is a very comfortable relationship and very professional with regard to work and easy to work with. We respect what they say and feel that they know what the score is as far as hotel work is concerned – and they know how to go about it."
Every hotel room that is taken out of service for refurbishment is a room that is not earning. We understand this and it is where Murray & Willis' contract speed comes to the fore – though never at the price of quality. Whether requested to or not, one aspect of our work is that every upgraded room and public area is given a thorough check before client handover.
That's why the hotel industry can sleep easy with Murray & Willis.