Health & Safety

Policy Statement

Our health and safety policy statement of intent is signed off by our Managing Director, Iain Potter.

Our Senior Health and Safety Manager is a Chartered Member of the Institution of Occupational Safety and Health. Our Health and Safety Manager  is Tech IOSH qualified.

Chairman, Senior Directors and our in house H&S department are appointed with responsibility for health and safety across each sector of the company.

Site Managers are representatives for all site operatives and attend Quarterly Site Manager Forums to ensure effective communications on all Health & Safety matters.


The Directors of Murray & Willis Limited consider the promotion of Health and Safety measures as a mutual objective for themselves, employees, sub-contractors and the general public. In doing so will ensure, so far as is reasonably practicable, the health, safety and welfare of employees and others;

In particular, the management of Murray & Willis Limited recognises its responsibility:

  • To provide and maintain safe and healthy working conditions.
  • To provide training and instruction to enable employees to perform their work safely.
  • To maintain a continuing and progressive interest in Health and Safety.
  • To take into account all statutory requirements for Health and Safety.
  • To consult and involve employees in Health and Safety matters wherever possible.
  • To provide adequate resources financial or otherwise to ensure implementation of the policy.

The management of Murray & Willis Limited also recognises that its employees have a duty to co-operate in implementation of the Health and Safety Policy by:

  • Working safely.
  • Meeting their personal statutory duties.
  • Reporting incidents that have led or may lead to injury of damage.
  • Following both the Health and Safety procedures, and safe systems of work.

A full copy of our policy is available upon request.


Murray & Willis Ltd recognises the importance of environmental protection and is committed to operating its business responsibly and in compliance with all legal requirements relating to specialist refurbishment contractors within the commercial, financial, education, health care, hotel, leisure and associated industries. It is Murray & Willis’ declared policy to operate with and to maintain good relations with all regulatory bodies.

It is Murray & Willis’ objective to carry out all measures reasonably practicable to meet, exceed or develop all necessary or desirable requirements and to continually improve environmental performance through the implementation of the following:

  1. Assess and regularly re-assess the environmental effects of the Murray & Willis’ activities
  2. Training of employees in environmental issues
  3. Minimise the production of waste
  4. Minimise material wastage
  5. Minimise energy wastage
  6. Promote the use of recyclable and renewable materials
  7. Reduce and/or limit the production of pollutants to water, land and air
  8. Control noise emissions from operations
  9. Minimise the risk to the general public and employees from operations and activities undertaken by Murray & Willis Ltd.

This Policy is communicated to all employees, suppliers and sub-contractors and is made available to the public.

A copy of our Waste Management Policy is available upon request.

Sustainability Statement

Murray and Willis understand that there is more to sustainability than just supplying materials and products during refurbishment that are environmentally and socially friendly. At some point in the future today’s products are tomorrow’s waste, therefore we use wherever possible materials that can be recycled when they have reached the end of their current lifespan and materials that can be sustained if managed in a properly controlled fashion, whilst fulfilling legal and moral obligations.

We will:

  • Build on our environmental policy by making sustainability an integral part of our activities
  • Integrate and propose sustainable solutions into our service to our clients
  • Make sustainability an integral part of the design and solution process in all our activities
  • Partner with clients in a proactive manner.  We partner with various clients on an ongoing basis to reduce onsite waste, and ensure any resultant waste is recycled where possible reducing the volume of waste going to landfill
  • Manage our supply chain and encourage sustainability
  • Manage and maintain the company policy, to encourage our staff to promote, execute and improve our policy
  • Reduce our carbon footprint by encouraging the use of the train when attending meetings, arranging meetings geographically to reduce the amount of travelling by all concerned and limit meetings to only those who are necessary and use alternative means of communication; i.e., e-mail and conference calls
  • Minimise waste generation within our offices and on sites
  • Maximise the efficient use of energy and materials
  • Carry out an audit of our supply chain in order to build up a database across the whole spectrum of materials and products used in day to day activities to enable us to effectively manage our preferred supply chain
  • We will source all timber and timber products from suppliers that procure timber from legal sources and who can demonstrate an improving programme of sustainability in their timber related activities, and in turn whose supply chain can demonstrate membership of a recognised forest certification body; such as FSC (Forest Stewardship Council)


We also have a Sustainability Code for Suppliers & Sub Contractors which aims to provide us with the relevant data to manage our supply chain and by encouraging our supply chain to sign up to the code to develop an understanding and promote sustainability in all aspects of our working environment. A copy of the full Code is available upon request.


Murray & Willis Limited is committed to ensuring that its policy for the buying in of goods and services is ethical, fair and complies with environmental and health and safety legislation, guidance and best practice. A copy of our policy is available upon request.

Corporate Social Responsibility

Murray & Willis are committed to operating in accordance with the highest standards in terms of labour practices, human rights, impacts on society and product responsibility.

We recognise that we must integrate our business values and operations to meet the expectations of our partners. They include Clients, employees, suppliers, the local community and the Environment. Our CSR policy sets out the principles that we follow.

We shall conduct our business by following the principles set out below:

Our policy is to conduct business in a manner that ensures:

  • Fair treatment of all employees and clients
  • Transparency of our business policies and practices
  • High standard in all matters relating to health, safety and the environment
  • Ethical business practice throughout our operations
  • Promote business activities that bring simultaneous economic, social and environmental benefits.

Encourage innovative approaches and continuing development and application of best practice:-

  • We take seriously all feedback we receive from our partners and where possible, maintain an open dialogue to ensure that we fulfil the requirements set out in our policy. We will encourage two way communications and seek the views of all concerned, ensure we have maximum levels of performance in areas such as health & safety, the environment and equal opportunities.
  • Our company is committed to a program of internal and external environmental initiatives. We currently work within ISO 14001.
  • Our commitment is shown within our H & S Policy, Environmental Policy Action Plan and Sustainability Policy.

Encourage increased awareness, open constructive dialogue and trust:-

We will value the principles of accountability, honesty and integrity in all aspects of our business. We shall be open and honest in communicating our targets, strategies and performance to all of our partners.


To Murray and Willis, corporate responsibility goes beyond running a successful business, it’s about how staff and clients are treated, the respect shown to local communities and the people amongst them, together with the way we treat and look after our environment.

It encompasses a vast range of issues, which can have a lasting effect on everyone concerned, both from a negative and positive perspective. We will therefore:

  • Offer training to our staff whenever the need arises
  • Support our staff where necessary where personal issues are involved
  • Support local and national charities on an ongoing basis
  • Support children’s’ charities where we can at both Christmas and other times
  • Encourage all staff to participate in local projects in the community
  • Provide financial support in the form of sponsorship when participating in charitable events
  • At all times we will respect the community in which we operate from a financial, environmental and sustainable point of view.

Examples of support:

  • Marathon run on behalf of Leukaemia
  • Material donated to the Lichfield and District Canal Restoration Project
  • Charity Golf Days in Aid of NSPCC
  • Staff donations to Air Ambulance
  • Project involvement with Young Enterprise Scheme
  • Sponsorship of various local football teams
  • External decorations to local schools
  • Full training for all staff
  • Donna Louise Trust Children’s Charity
  • Cancer Research donations
  • Support for Staffordshire Women’s Refuge
  • Ronald McDonald House Charities and NSPCC Christmas donations
  • Red Nose day 2017 charity fund raising